Miele 51811216NAM Manuel d'installation

Operating and Installation InstructionsWashing MachinePW 811PW 814PW 818To prevent accidents and machine damage, readthese instructions before install

IMPORTANT SAFETY INSTRUCTIONS10This washing machine complies with current safety requirements. Inappropriate use can,however, lead to personal injury

Program chart100Pre-treatmentRemove coarse soiling from very heavily soiled blankets with a strong jet of water or a vac-uum cleaner.DetergentsWhen wa

Program chart101Program chart - SportSports shirts 104°F / 40°C Fill ratio/LoadsizeType of fabric Polyester or polyamide with and without spandex1:2

Program chart102Outerwear 104°F / 40°C Fill ratio/LoadsizeType of fabric Polyamide and membrane items1:15PW 811 - 16lb /7.4kgPW 814 - 20lb /9.4k

Program chart103Program chart - SluiceThe sluice programs are for extremely heavily soiled personal clothing, as well as heavilysoiled towels and bed

Program chart104Sluice program sequenceSluice Sensitive 150°F / 65°CProgramstageWashliquid ratio*Thermostop Tempera-tureTemperatureholding time(wash

Program chart105Program chart - Water recovery (WRG)Water recovery - cleaning 176°F / 80°C Fill ratio/LoadsizeType of fabricProgram se-quenceDrainRi

Control panel106Control panelaDisplayWhen the machine is switched on the welcome screen will appearbriefly, followed by the first program or the last

Control panel107iEmergency-stop switchThe emergency-stop switch puts the machine into a safe state inthe event of danger or in order to prevent danger

Control panel108Aa Upper - lower case Water intake Dispensing Dispensing switched off Washing and heating Drainage with drum rotation Card Che

General information109Overview of function levelsOperatorAccess with Power OnSupervisorAccess to Supervisor level using "Settings" functio

IMPORTANT SAFETY INSTRUCTIONS11Preventing problems Do not use chemical cleaning agents such as those used for dry cleaning in this ma-chine.Danger of

Access to Supervisor level / changing the password110PasswordThe supervisor level is accessed by entering a four-digit passwordfrom the character set

Access to Supervisor level / changing the password111The display is reset. Press the "Save" button when all four characters have been en-

Language / Time, Date112Main menu options:– Language– Time/Date– Dispensing– Approved mode– Programming– Settings– Change password– Laundry loadLangua

Language / Time, Date113Time of day, Date optionThe current date and time are selected in this menu option.In the event of a power cut these are retai

Dispensing option114Dispensing optionIn this menu option specific dispensing data can be changed. Mieleprograms are saved under the same M-No. after d

Dispensing option115In "Amount and concentration" setting, in dispensing phases 1 and2 either "No" or "User defined" can

Approved mode option116Approved mode optionIn this operating state only approved programsSupervisor levelMain menuProgrammingAccess mode : OffOpti

Programming117Program structureProgram headerProgram number, Program name, Material number, Area 1-2-3,Name Area 1-2-3, Weight, Rated load, Min.water

Programming118Program blockBlock name1. Block activation2. Program stop 13. Program stop signal 14. Heating5. Free temperature selection6. Temperature

Programming119Copy menu optionAvailable program packets, programs, areas and blocks can becopied using this menu option.Supervisor levelProgrammingDe

IMPORTANT SAFETY INSTRUCTIONS12Technical safety Installation and repair work to electrical machines must only be carried out by a qualifiedperson in

Programming120Target program number : 5: 1Total programsCopyProgram Enter the target program number and copy it using the "Save"button

Programming121Target program::Target areaCopyAreaSynthetic Comforters1133 Rinse Go to Target program and confirm. Select the target program num

Programming122 Go to Source area and confirm your choice. Select the source area Pre-wash, Main wash or Rinse and confirmyour selection. Go to Sour

Programming123 Select Programming DeleteWhen this is selected, the display will show the following:ProgrammingDeleteAreaProgramProgrammingDeleteB

Programming124Delete existing data?DeleteProgram Press the "Save" button.The overwriting process is carried out and the screen returns

Programming125ProgramDeleteArea: 1 Cottons HygieneArea 1: Pre-wash Select the area Pre-wash, Main wash or Rinse and confirm your se-lection. Pres

Programming126DeleteBlock1:1 Pre-washArea Pre-washBlock: Select the block and confirm your selection. Press the "Save" button.The se

Programming127 Press the "Save" button.The parameters that are already set will be saved.Tip: When the button is pressed, or if after 3

Programming128Program headerWhen this is selected, the display will show the following:Program headerAreaCreateProgram-Program numberWhen this is s

Programming129Program name Select the Program name menu option.When this is selected, the display will show the following:Part numberProgram nameSupe

IMPORTANT SAFETY INSTRUCTIONS13 For hard-wired machines, a quick means of disconnect must be provided on site. Theisolator must be located in the imm

Programming130Area 1Area 2CreateProgram headerBlock: No1:Tip: Selection and input of Name Area1 is the same as for programnames. Input for Are

Programming131Minimum waterlevelWhen Minimum water level is selected all blocks without heating areallocated the minimum water level.This value config

Programming132Programs with recommendedload ratio(lb:gal/kg:l drum volume)Absorptionof laundry(Example)Max.Wash-to-liquid ratio(lb:gal/kg:l liquid)2.2

Programming133If the input peak load signal is present and the program is in a heat-ing phase, the heating is turned off and the program is stopped.&q

Programming134If "No" is set, a price message will not appear.– 0.10 to 9999.90 in 0.10 increments Press the "Save" button.This

Programming135Program blockStage Basic settingBlock name 20 blank spaces1. Block activation No2. Program stop 1 No3. Program stop signal 1 No4. Heatin

Programming136Block nameEntering block name1. Block activationBlock programmingBlock parameter:NoBlock name:  Enter the block name.1. Block act

Programming137– YesThe output "Program stop" is activated for a program stop.4. HeatingUsed to allow suppression of the heating.Tip: This fu

Programming138Warm Up is locked if "No" is programmed in program stage 4.Heating. Choose from the following options:– No– 2°F (1°C) /mi

Programming139The assignment of valves to detergent dispensers is as follows:ValvesPre-wash compartments K1, W1Main wash compartments K2, W2Fabric sof

IMPORTANT SAFETY INSTRUCTIONS14Correct use The maximum dry laundry weight for the PW 811 is 26 lb (12 kg), for the PW 814 - 35 lb(16 kg), and for the

Programming14012. Dispensingphase 1Determines the dispensing concentration for max. 6 dispenserpumps. Choose from the following options:– NoDetergent

Programming141Gentle 3/27 Sec. Wash / PauseUser-defined:On time 2 to 99 sec.Off time 2 to 99 sec.SpeedNoNormalScoopingUser-defined 20 to 70 rpmAgitati

Programming142Duration: 0. 15 to 59 Sec.0 to 99 min.RhythmNoNormalDelicateGentleUser-defined:On time 2 to 99Sec.Off time 2 to 99Sec.SpeedNoNormalSco

Programming14321. Dispensingstop 2Settings as for Dispensing stop 122. Level stop 2Settings as for Level stop 123. Wash time 2Settings as for Wash tim

Programming14429. Drain levelA water level can be selected. Water can remain in the suds containeruntil the run-up to the spin commences. This enables

Programming145Duration: 0. 1 to 59sec.0 to 99min.RhythmNoNormalDelicateGentleUser-defined 3/12 to 99/99sec.*SpeedNoNormalScoopingUser-defined 20 to

Programming146The "Block end" output relay was activated at the end of the block.The block end signal activated in the last block remains ac

Programming147– Dispensing throughput (D1 to D13)– Dispensing correction factor (D1 to D 13)– Dispenser level reminder (D 1 to D 13)– Password– Medium

Programming148Unit Temperature,Second, Minute,Hour, Length,Mass, Volume,Pressure, Revolu-tionsAccording to the set language when "auto" is s

Programming149– lUnit VolumeOptions:– Auto– l– USA gal– CDN galUnit PressureOptions:– Auto– bar– psiUnit RevolutionsOptions:– Auto– U/min– T/min– rpm–

IMPORTANT SAFETY INSTRUCTIONS15 Color run and dye removers contain sulphur compounds which can cause damage suchas corrosion. Use these products only

Programming150Area Stage Notesfrom 1 to19rpm cannot be se-lected.20rpm to 70rpm 1rpm Replication of spin speedsFrom 71 to 299rpm cannot be se-le

Programming1511 Cottons HygieneRinse1075 rpm+ 14,0/14,0 kgRinse 11 Cottons Hygiene1075 rpm+ 14,0/14,0 kgRinse 2Options:– Normal– DetailDi

Programming152Date displayDate format varies and is displayed according to the set country. Select the date format from the following chart.Country F

Programming153 Place the hose of the dispenser pump which is being checked at anupward gradient in a measuring vessel. Irritant detergents.Irritant

Programming154SettingsmlDispensing pump 2Dispensing pump 1Dispensing flow rate: 6000,0 min/No:Options:– No– 1to 9999.0ml/minDispensing cor-rectio

Programming155SettingsDispensing pump 2Dispensing pump 1Dispenser empty signal::YesYes:Options:– Yes– NoPasswordThe use of a password can be select

Programming156– Nursing home– Fire brigades/rescue services– Restaurant / Café– Industrial laundry– Small business– Hotel / Guesthouse– Industry– Yout

Programming157CurrencyOptions:- auto (linked to Language)- EUR Euro- GBP Pound Sterling- CHF Swiss Franc- USD American Dollar- RUB Russian Rouble- CAD

Programming158CardsCardsCards are divided into different applications. There are two differenttypes of card:Supervisor cardKey cardSupervisor cardIf a

Programming159 Remove the card from the card reader.Tip: The program is only deleted from the memory when the programis finished and the card has bee

IMPORTANT SAFETY INSTRUCTIONS16Chlorine and component damage Frequent use of chlorine products increases the risk of damage to components.Notes on us

Programming160Key cardThis card enables automatic access to the main menu of the Super-visor level without password entry. It does not need to remain

Programming161Card operation1 Cottons Hygiene 194°FData to cardWith this menu option language, dispensing, program and settingsdata can be written

Programming162Supervisor levelProgramData to cardDispensing Select "Program".After selection, the following appears in the display:1 Cot

Programming163The following will then appear in the display during data transmission:DispensingData to cardIf there was already dispensing data on

Programming164Tip: When the button is pressed, or if after 30 seconds no buttonhas been pressed, overwriting is not carried out and the display re-t

Programming165Supervisor levelMain menuErase card dataData to control unitYou have the following options:– Data to card– Control data– Delete card

Programming166Existing dispensing data will however only be overwritten followingadditional confirmation. Dispensing type, dispensing phase, 1, 2,(Dis

Programming167 Select the "Program" menu option.After selection, the following appears in the display:Data to control unit:Program13:40 1

Programming168ProgramData to control unitIf a target program place was chosen which is already occupied byanother program the security question wil

Programming169Supervisor levelErase card dataNo data to deleteAll data has been deleted.Tip: If there are e.g. wash programs on the card, these can

IMPORTANT SAFETY INSTRUCTIONS17Accessories Accessory parts may only be fitted when expressly approved by Miele. If other parts areused, any claims fr

Programming170Manual controlSwitch to manualcontrol.Manual control is possible before program start or in a program stop. Press the "Manual co

Programming171 Turn the multifunction selector to select the relevant valve and pressto confirm your selection.Manual controlWater intakeValveWat.le

Programming172If dispensing has taken place, the program will be ended.Tip: The program will also be ended if the button is pressed.Washing andheati

Programming173Manual controlWat.level:0 mm Temperature 72:rpm: No 0 mlDisp. amount:   °F Press the "Stop / Finish" button to end se

Technical data174PW 811 machine dataElectrical connectionConnection voltage See data plateFrequency See data platePower rating See data plateRated cur

Technical data175PW 814 machine dataElectrical connectionConnection voltage See data plateFrequency See data platePower rating See data plateRated cur

Technical data176PW 818 machine dataElectrical connectionConnection voltage See data plateFrequency See data platePower rating See data plateRated cur

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Please have the model and serial numberof your machine available whencontacting Technical Service.U.S.A.Miele, Inc.National Headquarters9 Independence

Description of the machine (with detergent compartment)18Models with detergent dispenser drawer (WEK)⑫⑥⑧ ⑨⑧⑩⑪⑭⑮⑦②①③④⑤⑬⑰⑯⑱aDisplaysee "Control pan

Operating the washing machine19Control panelaDisplayWhen the machine is switched on the welcome screen will appearbriefly, followed by the first progr

Caring for the environment2Disposal of packaging materialThe cardboard box and packing materialsprotect the machine during shipping. Theyhave been des

Operating the washing machine20iEmergency-stop switchThe emergency-stop switch puts the machine into a safe state inthe event of danger or in order to

Operating the washing machine21Aa Upper - lower case Water intake Dispensing Dispensing switched off Washing and heating Drainage with drum rota

Preparing for use22Commissioning The machine should be commissioned by a Miele service tech-nician or an authorized Miele Service dealer only. Open

Preparing for use23Preparing the laundry Empty all pockets. Foreign objects (e.g. nails, coins, paper clips, etc.) can causedamage to fabrics and to

Washing with detergent compartment24Adding detergent using the detergent dispenser com-partment. For standard wash programs add powder detergent for

Washing with detergent compartment25Bleaching agentOnly use bleach on textiles marked with the Δsymbol on the washcare label.Liquid bleaching agents

Washing without detergent compartment26Continuing program after "Dispensing system fault"messageIf the dispensing container is empty the pum

Washing without detergent compartment27Dispensing calibrationDispensing pump 1V: 100 ml0/10st: P: NoTip: The dispensing amount can be set from 0 to

Washing28Detergent dispensingDetergent dis-pensingAvoid dispensing more than the required amount as this can causeexcessive foaming.– Only use low foa

Washing291 Cottons Hygiene104 Pre-washMain Wash 1150 rpm+ 11,0/11,0 kg194°F°FThe ""field is highlighted in the display.Tip: The funct

Contents3Caring for the environment ...2Disposal of your

Washing30 Select the "Spin speed" field (1100rpm for final spin) by turning themultifunction selector and press the multifunction selector

Washing31Further information will appear in the display, for example:1 Cottons HygieneDelay start : 10.07.2010Start time: 9:47Time after startTime l

Washing32Opening the door after the program has finishedAt the end of the program, when the drum has stopped rotating andno water is left in the machi

Washing33Procedure in the event of a program interruption duringoperation:If the program is interrupted when there is water remaining in the ma-chine

Washing by card operation34Card operationCards with at least one program are intended a particular type ofmachine. Blank cards can be used in any mach

Washing by card operation35If the card is not suitable for this model of machine, the followingmessage will appear in the display:Card contentsCard pr

Additional functions36Language selectionThe language can be changed temporarily via the flag symbol beforestarting the program.The language selected i

Additional functions37 Press the multifunction selector to highlight the hour. Turn the multifunction selector to set the hour and confirm by press-

Additional functions38 Press the "Starch stop" button.Thefield is highlighted in the display.Tip: The function can be de-selected by p

Additional functions39Without spinWithout spin can be selected before the program start. Press the "Without spin" button.The field is hi

Contents4Starch ... 37A

Additional functions401 Cottons HygieneProgram finished. Drum still rotating.Tip: To open the door press the "Water drainage" button o

Additional functions411 Cottons HygieneProgram finished. Water in the drum. Press the "Skip" buttonThe current area, block or stage ap

Optional modules42Liquid dispensing (optional for machines with detergentcompartment)ADispenser pumpBSiphon tubeaHose connection socket (suction side)

Optional modules43Deselecting dispensingLiquid dispensing can be switched off before the program starts.1 Cottons Hygiene2 Cottons Universal 1403 Cott

Optional modules44Dispenser calibrationDispenser calibration is used to measure the throughput of individualdispenser pumps.To go directly toDispenser

Optional modules45Dispensing calibrationDispensing pump 10/10 st:P: NoV: 100 ml Press multifunction button 0/1Stop the pump by pressing the 0/1 b

Optional modules46Peak-load cut-outWhen a peak-load signal is received, the heating is deactivated andthe program stopped. Activate the peak-load fun

Optional modules47– Deleting data– Module (delete Overall and Program data)– Overall data (delete Overall data only)– Program data (delete Program dat

Optional modules48Overall dataOperating data moduleTotal dataProgram data Select the Overall data menu option.After selecting Overall data, the fo

Optional modules49Then a list of all program starts of "Program1 Cottons hygiene" willappear with date and start time.:Date 21.05.2015Prog

Contents5Shipping struts ... 66Remove

Optional modules50– Water quantity: 5 gallons / 20l– Dispensing phase1: Amountml (after selecting and pressing themultifunction selector the 6disp

Optional modules51Weighing system / weighing baseIf the machine is equipped with a weighing base, the laundry loadweight is displayed in 0.5lb / 0.2

Problem solving guide52Opening the door and drain valve in an emergencyPower failure dur-ing the washingprocess Switch off the machine. Switch the m

Problem solving guide53 Caution! Rotating drum and risk of scalding.Before inserting the Torx wrench, make sure that the machine isdisconnected, the

Problem solving guide54Tip: It is not necessary to turn the release element back.The door can now be opened.Service interval and BGR displayIf the fol

Problem solving guide55Water intake faultCall Technical Serviceif restart w/o success. Check the faucet and press the "START" button.Doo

Problem solving guide56Dispensing system faultFill dispensing container ??.Press Start. Change the dispenser container.Card faultReinsert card cor

Frequently Asked Questions57Problem solving guideWith the help of the following guide, minor faults in the performance of the machine, someof which ma

Frequently Asked Questions58An unsatisfactory wash resultProblem Possible cause and solutionLiquid detergent does notgive the required result.Liquid d

Frequently Asked Questions59General problems with the washing machineProblem Possible cause and solutionThe machine vibrates dur-ing the spin cycle.Th

Contents6Program chart - Sluice ... 103Sluice progr

Frequently Asked Questions60Possible reasons for increased levels of foamingProblem Possible cause and solutionExcessive foaming Detergent type Only

Frequently Asked Questions61Stretching of large itemsProblem Possible cause and solutionStretching of large itemsduring spinning Please contact Miele

Cleaning and care62Cleaning and careCleaning and care Clean and care for the machine after use if possible.Do not use a pressure washer or hose to cl

Cleaning and care63 Remove the siphons, clean with hot water and replace.Cleaning the dripchannel andsiphon Open the flap on the dispenser drawer on

Installation and connection64Installing the washing machineThe washing machine must be installed by Miele Service or by anauthorized dealer. Follow th

Installation and connection65Facilitating maintenanceFor ease of future maintenance and servicing, the minimum distanceto the wall must be observed to

Installation and connection66Shipping strutsRemove the shipping struts.The 2shipping safety devices at the front are each secured with3hexagonal scr

Installation and connection67Retain the shipping struts. They need to be refitted should the ma-chine ever need to be moved again.Water connectionWate

Installation and connection68Dispensing agent connection to the liquid dispensingmixing compartmentConnections 1 and 2 are provided for viscous deterg

Installation and connection69Drainage2 1/2" (DN70) AV drain valve, at the machine, 2 1/2" (DN70) sleeveon-site. Volumetric flow rate 52ga

Contents7Block programming ... 134Entering Blo

Installation and connection70Electrical connectionThe electrical connections must be carried out by a certified electri-cian in accordance with nation

Program chart71Program chart - Basic programsCottons Hygiene programCottons Hygiene 194°F / 90°C Fill ratio/LoadsizeType of fabric White cotton, linen

Program chart72Cottons programsCottons 140°F / 60°C Fill ratio/LoadsizeType of fabric Normally soiled cotton, linen or mixed fiber, e.g.bed linen and

Program chart73Cottons Intensive 86°F / 30°C Fill ratio/LoadsizeType of fabric Heavily soiled cotton, linen or mixed fiber, e.g.bed linen and toweling

Program chart74Minimum iron programsMinimum iron 140°F / 60°C Fill ratio/LoadsizeType of fabric Normally soiled synthetic and mixed fibre fabrics1:2

Program chart75Delicates and woolens' programsDelicates 86°F / 30°C Fill ratio/LoadsizeType of fabric Synthetic fabrics1:25PW 811 - 10lb /4.4

Program chart76Separate rinseSeparate rinseType of fabric Fabrics that only need to be rinsed and spunProgram se-quence1 rinseFinal spinSeparate spinS

Program chart77Program chart - Hotel/Restaurant/CateringA multitude of textiles with widely varying degrees of soiling fall into this area. This progr

Program chart78Spa towelingSpa toweling 122°F / 50°C Fill ratio/LoadsizeType of fabric Colorfast and white cotton, linen and mixed fibrebed linen an

Program chart79Table linenTable linen 194°F / 90°C Fill ratio/LoadsizeType of fabric White cotton, linen and mixed fibre table linen1:10PW 811 -24l

Contents8Settings option ... 146Sub-men

Program chart80Program chart - BeddingThis program is suitable for washing natural fibre or synthetic unquilted duvets, duvets orgrid duvets.This prog

Program chart81Synthetic duvets 104°F / 40°C Fill ratio/LoadsizeType of fabric Normally soiled synthetic duvets and pillows.see "Bedding loadsi

Program chart82Program chart - DisinfectionAll programs are locked. After 1 minute into a program the program can no longer beaborted, stopped or part

Program chart83Chemo-thermaldisinfection104°F / 40°C Fill ratio/LoadsizeType of fabric Cotton, mixed fibre up to 104°F / 40°C1:10PW 811 - 25lb(11

Program chart84Disinfection - general informationWhat is disinfection?Deactivation and reduction in number of pathogens transmitting diseases to such

Program chart85VAH listVAH=Association for Applied Hygiene(previously DGHM=German Society for Hygiene and Microbiology)The VAH/DGHM list describes

Program chart86"Clean machine" programFor cleaning the detergent dispenser drawer, drum, suds container and the drainagesystem. If you use

Program chart87Program chartThese programs are suitable for washing, disinfection and conditioning (at different hu-midity levels) of mops of cotton,

Program chart88Mops thermal disin.+ finish194°F / 90°C Fill ratio/LoadsizeType of fabric Cotton and mixed fiber, viscose, polyester andmicrofiber mo

Program chart89Mops intensive 194°F / 90°C Fill ratio/LoadsizeType of fabric Cotton and mixed fiber, viscose, polyester andmicrofiber mops1:10PW 811

Contents9Manual control... 170Switch t

Program chart90Mop load size (microfiber)Mop size 16" / 40cm4oz / 120g/mop20" / 50cm6oz / 170g/mopPW 811 92 pcs. 65 pcs.PW 814 117 pcs

Program chart91Cleaning cloth programsThese programs are suitable for washing, disinfection and conditioning (at different hu-midity levels) of mops o

Program chart92Cloths Ch.-Th. disin. 158°F / 70°C Fill ratio/LoadsizeType of fabric Cotton, viscose, polyester and microfiber cloths1:20PW 811 - 12

Program chart93Program chart - Fire brigadeThis program is suitable for washing and reproofing Nomex fire suits, jackets andtrousers, breathing masks

Program chart94Preparing protective clothing for washing Do not stick any labels on. Remove carabiner hooks if possible or enclose in a side pocket.

Program chart95Mask programsMasks are programs for washing and disinfecting breathing masks with head straps. Put the head bands over the masks to pr

Program chart96Chemical protection suits programsCSA is a program for washing chemical protection suits as worn by the firefighters.It provides a chem

Program chart97Program chart - Textile cleanerWetCare "wet cleaning" is a very gentle cleaning process using water and special careproducts

Program chart98Program chart - ReproofingWash/reproof 104°F / 40°C Fill ratio/LoadsizeType of fabric For all washable garments requiring reproofing(

Program chart99Program chart - Riding stablesThis program is suitable for washing and reproofing horse blankets, saddle-cloths,gaiters, hoof boots, ba