
Problem Possible fault Solution
There is a strange
smell or vapours
when the appliance is
being used for the
first time.
Each subsequent use
reduces the odour and it
will ultimately dissipate
entirely.
Power levels 1 to 9
flash.
There is no or unsuitable
cookware on the cooking
zone.
Use suitable cookware
(see Cookware).
After switching the
cooktop on, LC
appears in the timer
display for several
seconds.
The system lock feature
has been activated.
Deactivate the system lock
(see Safety lock / System
lock).
After switching the
cooktop on, dE
appears in the timer
display for several
seconds.
The cooking zone
does not heat up.
The device is in demo
mode.
Deactivate demo mode
(see Programming).
A cooking zone or the
whole cooktop
switches off
automatically.
A cooking zone has been
in use for too long.
You can use the cooking
zone again by switching it
back on (see Safety
switch-off).
The overheat protection
was triggered.
See Overheat protection.
The booster has
deactivated
prematurely.
The overheat protection
was triggered.
See Overheat protection.
The cooking zone is
not working in the
usual way with the set
power level.
Troubleshooting
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